Communicating Up teaches team leaders, supervisors and managers how to hold more successful meetings with their managers and other members of senior management, transforming these meetings into positive, productive experiences. (4 hours)
Helps team leaders, supervisors and managers ensure that communication with employees is a two-way process through designing clear, concise messages, listening to improve communication and managing nonverbal behaviors to reinforce the intent of the message. (4 hours)
Resolving Conflicts teaches team leaders, supervisors and managers to understand the signs of conflict and find the root causes, so managers can eliminate the issues and minimize the negative effects. (4 hours)
"[Lillestrand Leadership] provides the team facilitation, leadership coaching and outside perspective we need to help promote the growth and development of both our staff and company. Our staff spends the vast majority of their waking hours right here with us at work...(continued)"