Communicating Up teaches team leaders, supervisors and managers how to hold more successful meetings with their managers and other members of senior management, transforming these meetings into positive, productive experiences. (4 hours)
Helps team leaders, supervisors and managers ensure that communication with employees is a two-way process through designing clear, concise messages, listening to improve communication and managing nonverbal behaviors to reinforce the intent of the message. (4 hours)
Resolving Conflicts teaches team leaders, supervisors and managers to understand the signs of conflict and find the root causes, so managers can eliminate the issues and minimize the negative effects. (4 hours)
"I personally have found Loren Lillestrand’s services a tremendous benefit and feedback from my OCWD staff has been overwhelmingly supportive. I would encourage you to talk to Loren and see if he might be able to provide similar benefit for your organization. "