Communication Courses
Communication Courses
Communicating Up
Communicating Up teaches team leaders, supervisors and managers how to hold more successful meetings with their managers and other members of senior management, transforming these meetings into positive, productive experiences. (4 hours)
Essential Skills of Communicating
Helps team leaders, supervisors and managers ensure that communication with employees is a two-way process through designing clear, concise messages, listening to improve communication and managing nonverbal behaviors to reinforce the intent of the message. (4 hours)
Resolving Conflicts
Resolving Conflicts teaches team leaders, supervisors and managers to understand the signs of conflict and find the root causes, so managers can eliminate the issues and minimize the negative effects. (4 hours)
Achieving Communication Effectiveness
Administrative and support personnel will learn effective communication techniques thereby opening the door to dialogue, negotiation, and compromise.