Communicating Up teaches team leaders, supervisors and managers how to hold more successful meetings with their managers and other members of senior management, transforming these meetings into positive, productive experiences. (4 hours)
Helps team leaders, supervisors and managers ensure that communication with employees is a two-way process through designing clear, concise messages, listening to improve communication and managing nonverbal behaviors to reinforce the intent of the message. (4 hours)
Resolving Conflicts teaches team leaders, supervisors and managers to understand the signs of conflict and find the root causes, so managers can eliminate the issues and minimize the negative effects. (4 hours)
"Thank you for helping us with our finances. Your helping me with the process of identifying $250,000 in savings was much appreciated. That assistance - which led to a helpful restructuring - resulted in lowering our break-even point by a $1,000,000 in manufactured sa...(continued)"