What makes one-on-one coaching so powerful is that development is personalized specifically to the leader's current challenges (versus "take this down you might need it sometime" learning). Consequently the "teachable moment" is ever-present creating a receptive environment for accelerated growth in awareness and skill.Great started today
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There is ample evidence that one on one coaching is cost effective. From the CEO to the supervisor and everywhere in between, outside objectivity is usually extremely helpful. Team members typically realize improvements in productivity, quality, organizational strength and customer service as a result of coaching. (A Coaching FAQ is available either on our "Lillestrand.com" WEB Site or in hard copy for elaboration, including outcomes of a research study on gains achieved via coaching).
There is ample evidence that one on one coaching is cost effective. From the CEO to the supervisor and everyone in between, outside objectivity is extremely helpful. Team members realize improvements in productivity, quality, organizational strength and customer service as a result of excellent coaching.
A study conducted by Manchester Inc/Right Management Consultants of 100 executives, mostly from Fortune 1000 companies, revealed that those companies that provided external coaching to their team members realized marked improvements as follows.
Benefits to Companies:
- Productivity (reported by 53% of executives)
- Quality (48%)
- Organizational strength (48%)
- Customer service (39%)
- Reducing customer complaints (34%)
- Cost reductions (23%)
- Retaining team members who received coaching (32%)
- Bottom-line profitability (22%)
Benefits to Executives:
- Working relationships with supervisors (71%)
- Teamwork (67%)
- Working relationships with peers (63%)
- Job satisfaction (61%)
- Conflict reduction (52%)
- Organizational commitment (44%)
- Working relationships with clients (37%)
- Working relationships with direct reports (77%)
In addition, a company's investment in providing external coaching to its team members realized an average return on investment (ROI) of almost six times the cost of the coaching.